If you would like to have your item altered, please contact us via the contact page , stating your order number.

We only accept alterations and repairs for customers who have purchased through the CAREERING online store.
If you purchased from an authorized retailer, please contact the retailer where you purchased the product.
If you purchase the item from a store other than an authorized dealer, it will not be eligible for alterations.

After confirming your order, we will ship the item within 1-2 business days.

Please note that we cannot accept changes to the product if the purchase procedure has been completed.

Please note that we cannot accept cancellations if the purchase procedure has been completed.

If the product is faulty or delivered incorrectly, we will promptly process the return or exchange.
After receiving the product, please contact us via the contact page within 7 days.
We do not accept returns or exchanges due to customer convenience, except for defective products (damage during delivery, defects) or incorrect delivery (wrong item).

The cooling-off period is a system that applies to door-to-door sales, but it is not mandatory to apply the cooling-off period to mail order sales. Please note that the sales of our products are mail order sales accessed by customers, so the cooling-off period does not apply.

If you would like to have your item repaired, please contact us via the contact page .
This is only available to customers who have purchased from the CAREERING online store. Please fill in your order number and contact us.
If you purchased from an authorized retailer, please contact the store where you made the purchase.

We only sell the catches. Click here to purchase the catches.

We do not accept purchases of only one part of a left and right set.

Product inventory varies by store, so please contact the store that carries the product.
Click here for stores that stock this product

Gift wrapping is available upon request for a fee.
On the cart screen, click the "Add wrapping" button and select the color you want.
We do not provide gift message cards, ribbons, shoppers, etc.