Cash on Delivery (COD)

Payment is made by cash on delivery (COD) by Yamato Transport Co.
Please pay for your order by cash or credit card upon receipt of your order. (Credit cards accepted)

Accepted Credit Cards

Credit cards
acceptedVISA, MASTER, AMERICAN EXPRESS, JCB

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Other payment methods
PAYPAL, AMAZON PAY, APPLE PAY, GOOGLE PAY, SHOP PAY

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*We only accept credit cards in the name of the person who placed the order.

About payment deadlines

Credit card: The payment date will be based on the debit date of the credit card company used. Cash on delivery (COD): Please pay the shipping company driver at the time of delivery.

Shipping company

Yamato Transport
*We do not accept delivery company specification.)

Shipping charges

Shipping fee: Free of charge,
COD fee: Flat rate of 440 yen (tax included)

Product delivery time

We will ship your order within 2 to 5 business days after order confirmation.
Please confirm the shipping date in the "Shipping Arrangement Completion" e-mail.

Please note that we will ship on the next business day on Saturdays, Sundays, national holidays, during the GW period, Obon holidays, and year-end and New Year holidays.
*Arrival may be delayed due to natural disasters or traffic conditions by road or air.
*We will contact you individually if shipping is difficult due to out-of-stock or other reasons.

Cancellation of Orders

Please note that cancellations cannot be accepted if shipping procedures have already been completed.
After your order has been shipped, you cannot use the forwarding service to change the shipping address with the shipping company.

Returns and Exchanges

We do not accept returns or exchanges for any reason except for defective products (damage or defects during shipping) or incorrect shipments (wrong item).
In the event of a defective or incorrectly shipped product, we will promptly return or exchange the product.
Please contact us using the contact form on our website within 7 days of receiving the product.
After confirming the details of the return or exchange, please send the item(s) back to us freight collect.

Please note that we cannot accept returns or exchanges of used products, products purchased outside of our site, or products after the above date has passed.

Contact information

E-mail address: info@Careering.jp (Business hours: 12:00-18:00)
*Except Saturdays, Sundays, and national holidays

Return address

Address:
Careering ONLINE STORE, 308 Flat Aoyama, 5-15-9 Minami-Aoyama, Minato-ku, Tokyo 107-0062

Attention

We do not accept returns or exchanges for any reason.
Please note that we do not accept returns or exchanges in the following cases.

• Merchandise that has been in the shop for more than 8 days
• Merchandise that has been used once by the customer
• Merchandise that has been damaged or soiled by the customer
• Products that have been processed or repaired by the customer
• Merchandise with damaged, defaced, or missing accessories such as boxes, tags, and instruction manuals

All products handled in our store have passed the quality standards of the manufacturer and the inspection standards of the authorized distributor in Japan.
We understand that minor scratches, grazes, dents, and distortions that occur unavoidably during manufacturing are also considered good quality items.

Gift wrapping service

• You cannot choose the size of the wrapping.
• Wrapping specifications vary slightly depending on the size of the product.
• Prices are not indicated on the price tag or delivery note for all products.
• We do not provide gift message cards or ribbons.
• If you would like to purchase a paid shopping bag, please select the size and press ADD SHOPPING BAG.
• Shopping bags only cannot be purchased.
• Large : 35cm x 60cm x 15cm (¥550)

Wrapping Type

You can choose from 3 colors of ribbons.
Please click the "Add Wrapping" button on the cart screen and select the desired color.

For repair

Please bring your item to the store where you purchased it or ship it to us. Depending on the condition of the product and the details of your request, we may not be able to accept your request. If you wish to have your order repaired by delivery, please contact us from the contact page.

Repair eligibility

Only customers who purchased on our e-commerce site are eligible for repair.
If you purchased the product at a store, please contact the store where you purchased the product.

Flow of repair

Please enter the condition of the product using the contact form. We will contact you with an estimate of the repair details, time frame, and cost. Please ship the repaired product after contacting us.

PROCEED TO INQUIRY

Points to note when shipping

• Repairs can be performed with or without a proof of purchase, but the repair cost may differ.
• The customer is responsible for shipping charges when sending the repaired item.
• We will charge you the return shipping fee and the repair fee by "Cash on Delivery" when you return the repaired item to us.
• Please refrain from sending repaired items by regular mail or other delivery methods that do not leave a copy of the invoice number in order to prevent problems.
• Compensation will not be applied in case of delivery problems.
  
  

About repair charges

The repair cost varies depending on the material, design, and repair details. We will contact you by e-mail with an estimate of repair availability after we confirm the condition of the item.

Repair time

It usually takes about 2 to 3 weeks, but the number of days varies depending on the material, design, and repair details.